Contact
You can contact us in whatever way suits you. Please feel free to call into our offices, email or telephone us using the details listed below. If you call outside of office hours your call will be answered by our out-of-hours response service.
Our offices are open Monday to Friday between 8.30am and 5.00 pm.
Our address is:
First Floor
St Hilary Court
Copthorne Way
Cardiff
CF5 6ES.
Free parking is available in the green bays.
From Monday the 1st December 2008 our telephone number for all enquiries, including Repairs & Maintenance is 02920 675800.
Our email address is enquiries@hafod.org.uk for general housing enquiries
homeownership@hafod.org.uk for assisted home ownership enquiries including Mortgage Rescue and Shared Ownership
humanresources@hendre.org.uk for job application forms or call 02920 675875
Repairs
To report or enquire about a repair please call the Maintenance Team on 02920 675800 between 8.30 am and 5.00 pm Monday to Friday. If you call outside of these hours there is an emergency response service available on the same number.
Alternatively, you can report a repair on line via the 'seemydata' system. To sign up to 'seemydata' please call us in 02920 675800 or if you have already signed up go to http://www.hendre.seemydata.com
If you wish to report a heating and plumbing repair please call Carillion Planned Maintenance directly on FREEPHONE 0800 138 0057.
If you can smell gas please call Transco straight away on 0800 111 999
St Mellons Office
We have a local housing office for our St Mellons customers. The address is 76 Heol Maes Eirwg, St Mellons, Cardiff CF3 0JZ and the contact telephone number is 02920 779 841.
