#Getinvolved and have your say

Do you like to share your ideas and opinions?

We’re looking for customers to join us to help us make decisions, review the way we work and represent our customers’ voice.

Your feedback is important and will help us to shape the services you receive. There’s lots of ways you can get involved:

  • Join our Scrutiny Panel
  • Become a mystery shopper
  • Task and finish groups
  • And more

How much you do is up to you. Successful members will receive training and support.

Getting involved can be a great experience. Roberta has been a member of our Scrutiny Panel for three years, she told us: “Since being involved, my confidence has grown, and I enjoy being with others and helping customers.”

Michelle McGregor, our customer engagement co-ordinator tells us why she thinks you should get involved. She said: “We want to truly understand what works for our customers and what doesn’t, and what better way to do that than involving them in our decision-making. After all, the people we provide services to are the reason we exist.

“Like everything in life, you don’t know until you’ve tried so please get in touch for a chat and I can guide you through the different ways you can get involved and make a difference to the services you receive.”

Want to get involved or find out more? Click here.

Register your interest now by emailing getinvolved@hafod.org.uk