Report a repair
If you need a repair to your home please let us know as soon as possible.
You can report a repair by:
- Using Hafod 24/7 which is available on Android and Apple devices
- Calling our Customer Service team between 8:30am and 4:30pm Monday to Friday on 0800 024 8968
- Completing our repair request form
Gas, central heating and plumbing repairs
All gas, central heating and plumbing repairs can be reported directly to our contractor, Liberty Gas, on freephone 0800 328 4322.
For emergencies ONLY, outside of office hours, please call 0800 024 8968.