How can technology help tackle loneliness?

Our Director of Research and Innovation, Dr Jamie Smith, was recently part of a Wales Centre for Public Policy (WCfPP) conversation exploring loneliness and isolation. He talked about Side-by-Side’s work on using technology to help mitigate their impact. Watch for yourself below:

Loneliness and social isolation have become even more pressing issues since the pandemic took hold and thousands of people were forced into being alone and isolated. The consequences of loneliness and isolation are clear: they impact negatively on health and well-being, create more demand on services and that lack of human connection is the underlying cause of many other issues.

Led by the insights of our Neighbourhood team, gathered in the early stages of the pandemic, we have been working with international tech giants Accenture and Amazon and with Swansea University’s Centre for Innovative Ageing to craft a bespoke digital solution that is amongst the first of its kind. Our concept aims to keep people connected, maintain well-being and offer support around other challenges of being isolated and lonely, such as food and finances. It also aims to overcome the challenges of access, affordability and skills in relation to technology, which have also been in the spotlight through the pandemic.

If you’re interested in hearing more from WCfPP’s event, you can view all their videos on their YouTube playlist.

To stay up to date with Side-by-Side’s work on loneliness and isolation, be sure to follow them on Facebook and Twitter.