About Hafod

Hafod is a socially conscious, not-for-profit organisation providing housing, care and support services across south Wales for the benefit of our customers and communities.

We deliver high-quality affordable homes and support for people to maintain their independence and well-being for as long as possible. We also provide care to people in their own homes, in supported housing or in our residential care and nursing homes.

Our ambition is to transform housing, health, social care and support in order to improve the well-being of our customers and our communities.

 

Community green fingers

Community green fingers

In August 2020, after losing her job and struggling with her mental health, Amanda one of our customers led a community garden project and set up a vegetable garden for her block of flats. After discussions with Fatoma, her Neighbourhood Housing Coach, about wanting...

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Here for homes

Here for homes

Together with 100 partner organisations, we have helped to develop Community Housing Cymru’s (CHC) Home manifesto which asks all political parties to put home at the centre of their plans, ahead of the forthcoming Senedd elections in May. More than ever, the...

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Male violence against women

Male violence against women

As I am sure you will have seen, the recent kidnap and murder of Sarah Everard has captured the nation’s attention, and rightly so.

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Help us understand more about affordability of period products

Help us understand more about affordability of period products

When our customers contact our customer services team, we ask them if they’d like to take part in our question of the month. In December our question of the month was: have you or someone in your home ever struggled to afford period products?   Out of the 147...

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The Gateholm Gazette: a community coming together

The Gateholm Gazette: a community coming together

At the beginning of the pandemic, after being furloughed from his job, Ben one of our customers in Barry started a community newsletter to bring the residents of his street together. The ‘Gateholm Gazette’ began as a weekly newsletter put together and produced by Ben...

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True innovation: the one thing we haven’t tried yet?

True innovation: the one thing we haven’t tried yet?

Our Director of Research and Innovation, Jamie Smith, is part of Community Housing Cymru’s Innovation Working Group that will be identifying the challenges facing people and communities in Wales, and looking at the ideas the housing sector has to tackle those...

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#Getinvolved and have your say

#Getinvolved and have your say

Do you like to share your ideas and opinions? We’re looking for customers to join us to help us make decisions, review the way we work and represent our customers’ voice. Your feedback is important and will help us to shape the services you receive. There’s lots...

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Innovation: It’s just doing new stuff… right?

Innovation: It’s just doing new stuff… right?

Jamie Smith, our Director of Research and Innovation has contributed to January’s edition of WHQ magazine. Read his take on embedding innovation to the way we work and how we are innovating social isolation and loneliness. In doing various roles involving...

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Supporting the well-being of our customers

Supporting the well-being of our customers

One of our Neighbourhood Coaches, Amy, has been working closely with one of our customers and former Hafod Care colleague, Mrs Marsh, since the first lockdown in March 2020.  Amy identified that Mrs Marsh was going through an extremely hard time following the...

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Christmas crafting at Golau Caredig

Christmas crafting at Golau Caredig

Our Golau Caredig Extra Care Scheme recently joined forces with Home Instead and Three Peas Ceramics for a community crafting project. Three Peas Ceramics supplied beautiful ceramics and decoration packs for our residents’ socially distanced crafting session....

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Rebecca’s thoughts on joining the sector and carbon literacy

Rebecca’s thoughts on joining the sector and carbon literacy

Our Learning and Development Business Partner, Rebecca Shand, recently spoke to This is Housing about her involvement in the carbon literacy project and how she will help to improve our colleagues and customers’ awareness and understanding. Here’s what she had to say:...

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Alex thrives with neighbourhood coach support

Alex thrives with neighbourhood coach support

In 2018 we transformed the way we work with customers who live in our homes. We introduced a neighbourhood coaching model which aims to build relationships and trust with our residents instead of only interacting with them when there’s an issue. This allows...

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Colleagues qualify as carbon literacy trainers

Colleagues qualify as carbon literacy trainers

Congratulations to our colleagues Keisha and Rebecca who are now accredited carbon literacy trainers after completing a qualification with Manchester Metropolitan University as part of the Carbon Literacy Project.

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Tell us what matters to you

Tell us what matters to you

We recently launched our annual satisfaction of tenants and residents (STAR) survey which allows customers to tell us what we’re doing well and not so well. Meeting your needs as customers is at the heart of what we do, so your views are absolutely crucial. This year...

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Hendre welcomes Jonathan Morgan as new Board Chair

Hendre welcomes Jonathan Morgan as new Board Chair

We are thrilled to announce that we have appointed Jonathan Morgan, former AM, as the new Chair of the Hendre Board, which oversees the delivery of housing, care and support services under the Hafod brand. Jonathan has an impressive background and was one of the first...

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