In August 2020, after losing her job and struggling with her mental health, Amanda one of our customers led a community garden project and set up a vegetable garden for her block of flats. After discussions with Fatoma, her Neighbourhood Housing Coach, about wanting...
Together with 100 partner organisations, we have helped to develop Community Housing Cymru’s (CHC) Home manifesto which asks all political parties to put home at the centre of their plans, ahead of the forthcoming Senedd elections in May. More than ever, the...
We’re proud to be working with environmental charity Hubbub and O2 on a new initiative to provide devices and connectivity in Cardiff. As part of the Community Calling campaign, we will be distributing 500 smartphones and tablets to individuals without digital access....
As I am sure you will have seen, the recent kidnap and murder of Sarah Everard has captured the nation’s attention, and rightly so.
We see at first hand the difference that intergenerational activities have across our services. Many of our care homes have forged links with local schools in their area and have regular visits from pupils (pre-Covid) or, more recently, receive arts and crafts and...
According to recent research, there are thousands of people in Wales who are not yet claiming the benefits that they are entitled to.
When our customers contact our customer services team, we ask them if they’d like to take part in our question of the month. In December our question of the month was: have you or someone in your home ever struggled to afford period products? Out of the 147...
At the beginning of the pandemic, after being furloughed from his job, Ben one of our customers in Barry started a community newsletter to bring the residents of his street together. The ‘Gateholm Gazette’ began as a weekly newsletter put together and produced by Ben...
Are you a private landlord interested in leasing your property for temporary accommodation to help homeless families and individuals?
We’re pleased to announce that our Llys Yr Orsaf development in Barry has been highly commended in the Best Social Housing category in the Vale of Glamorgan Council’s Building Excellence awards which were announced on 1 February. Llys Yr Orsaf has provided 21...
Our Director of Research and Innovation, Jamie Smith, is part of Community Housing Cymru’s Innovation Working Group that will be identifying the challenges facing people and communities in Wales, and looking at the ideas the housing sector has to tackle those...
Do you like to share your ideas and opinions? We’re looking for customers to join us to help us make decisions, review the way we work and represent our customers’ voice. Your feedback is important and will help us to shape the services you receive. There’s lots...
Jamie Smith, our Director of Research and Innovation has contributed to January’s edition of WHQ magazine. Read his take on embedding innovation to the way we work and how we are innovating social isolation and loneliness. In doing various roles involving...
One of our Neighbourhood Coaches, Amy, has been working closely with one of our customers and former Hafod Care colleague, Mrs Marsh, since the first lockdown in March 2020. Amy identified that Mrs Marsh was going through an extremely hard time following the...
Our Golau Caredig Extra Care Scheme recently joined forces with Home Instead and Three Peas Ceramics for a community crafting project. Three Peas Ceramics supplied beautiful ceramics and decoration packs for our residents’ socially distanced crafting session....
Omar is extremely passionate about Tai Pawb’s vision and explains in his own words what this opportunity means to him.
Congratulations to our colleagues who have become the second cohort to secure a place on our Pre-Registration Nursing programme in partnership with the Open University (OU).
A major consortium including half of the social landlords in Wales has won £7m Welsh Government funding to deliver an optimised retrofit programme across more than 1,300 Welsh homes. The collaboration of 68 partners, including 26 social housing providers, and managed...
Our Learning and Development Business Partner, Rebecca Shand, recently spoke to This is Housing about her involvement in the carbon literacy project and how she will help to improve our colleagues and customers’ awareness and understanding. Here’s what she had to say:...
In 2018 we transformed the way we work with customers who live in our homes. We introduced a neighbourhood coaching model which aims to build relationships and trust with our residents instead of only interacting with them when there’s an issue. This allows...
Congratulations to our colleagues Keisha and Rebecca who are now accredited carbon literacy trainers after completing a qualification with Manchester Metropolitan University as part of the Carbon Literacy Project.
We recently launched our annual satisfaction of tenants and residents (STAR) survey which allows customers to tell us what we’re doing well and not so well. Meeting your needs as customers is at the heart of what we do, so your views are absolutely crucial. This year...
Shajitha Augustine, manager of our Picton Court Care Home in Porthcawl shares her sector knowledge and experience as a member of the all Wales BAME Covid-19 social care implementation sub-group.
We are thrilled to announce that we have appointed Jonathan Morgan, former AM, as the new Chair of the Hendre Board, which oversees the delivery of housing, care and support services under the Hafod brand. Jonathan has an impressive background and was one of the first...
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enquiries@hafod.org.uk
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