About Hafod

Hafod is a socially conscious, not-for-profit organisation providing housing, care and support services across south Wales for the benefit of our customers and communities.

We deliver high-quality affordable homes and support for people to maintain their independence and well-being for as long as possible. We also provide care to people in their own homes, in supported housing or in our residential care and nursing homes.

Our ambition is to transform housing, health, social care and support in order to improve the well-being of our customers and our communities.

 

How can we improve the services you receive?

How can we improve the services you receive?

We’ve launched our annual satisfaction survey for our housing customers to share how they feel about the services they receive. Your views are important to us so please take the time to tell us what we are doing well and where we can improve. You can read...

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Well done to our Care Stars!

Well done to our Care Stars!

Well done to Amanda Davis and Lisa Parfitt for being recognised as Care Stars! Care Stars was created by Social Care Wales to shine a light on those who have made a positive difference to people’s lives during the pandemic. In June, 120 care workers from across Wales...

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Helping make Cardiff a bee-friendly city

Helping make Cardiff a bee-friendly city

We’re delighted to be working with Cardiff University to help turn Cardiff into a bee-friendly city as part of their Pharmabees project. To encourage the growth of the local bee population, Cardiff University has kindly donated some wildflower seeds to us, made up of...

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Spin out to help out

Spin out to help out

Our Director of Research and Innovation, Jamie Smith has contributed to the latest issue of Welsh Housing Quarterly (WHQ). He talks about our how Side-by-Side Innovation started out, and the three main challenges it will initially be tackling. In an earlier article...

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Quiz masters at Golau Caredig!

Quiz masters at Golau Caredig!

Home Instead recently hosted a huge 50-question quiz for our residents at Golau Caredig Extra Care Scheme in Barry. The Home Instead team were really impressed with our residents’ general knowledge and discovered that they are all avid quiz show watchers!...

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Tenants come together to grow their own!

Tenants come together to grow their own!

Tenants in Cardiff have joined together to create a communal garden project and set up a vegetable patch. They’re currently growing broccoli, cauliflower, lettuce, runner beans and courgettes. They wanted to start growing vegetables as a way of bringing the...

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Smartphone campaign helps reconnect customer with loved ones

Smartphone campaign helps reconnect customer with loved ones

So far we have distributed 12 smartphones as part of the Community Calling campaign which supports individuals without access to the internet both during Covid-19 and beyond. Cassius is our first customer to benefit from the campaign. He has struggled without having...

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New bike shed makes a wheelie big difference!

New bike shed makes a wheelie big difference!

In December 2020, after customers raised concerns that they were unable to store their bikes safely and securely outside their home, a bike shed with a stand for four bikes was installed at one of our block of flats in Cardiff. The lack of facilities for bike storage...

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Side-by-Side Innovation  has launched!

Side-by-Side Innovation has launched!

Three, two, one and lift off! We’re proud to announce that Side-by-Side Innovation has launched. Side-by-Side are a small, dedicated team that work at arms’ length to our core business, but completely in the interests of our customers and communities. Over the...

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Scams Awareness Fortnight: are you #ScamAware?

Scams Awareness Fortnight: are you #ScamAware?

This Scams Awareness Fortnight (14-27 June), we’re supporting the Citizens Advice campaign to help people be more #ScamAware. This year’s campaign is focusing on the financial scams that have emerged due to the Covid-19 outbreak. Citizens Advice want to: equip people...

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Hafod in bloom – enter our gardening competition

Hafod in bloom – enter our gardening competition

Proud of your patch? Enter our gardening competition. You could win a B&Q voucher! We’re encouraging our tenants and their families to get growing in their gardens as part of our ‘Hafod in bloom’ competition. There are a number of categories available to enter and...

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Learning at Work Week

Learning at Work Week

Today is the start of Learning at Work Week. We believe our colleagues are vital to help us achieve our goals, which is why investing in our people is a key priority. For this Learning at Work Week, we will be focusing on three themes: Learning, Curiosity, and...

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What does good old age look like? Help us find out!

What does good old age look like? Help us find out!

Are you aged 25–40? We want to hear from you!   We’re looking for individuals to help us in our Reimagining Old Age research by taking part in a one hour workshop.    What will I have to do?  The workshop will be online via Teams so you’ll need internet...

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Coronavirus (COVID-19) update

Coronavirus (COVID-19) update

The health, safety and well-being of our customers and colleagues continues to our highest priority. All of our colleagues are kept informed about the latest guidance and ensure they always follow excellent hygiene standards and social distancing. Any colleague who...

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Real-world innovation

Real-world innovation

Read our Director of Research and Innovation, Jamie Smith’s latest contribution to Welsh Housing Quarterly (WHQ) which explores the potential for technology to change lives. The role of technology in people’s lives has long been a concern in social housing....

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Free period products for our Cardiff customers

Free period products for our Cardiff customers

We’ve teamed up with period product brand TOTM to trial providing free pads, tampons and liners to our customers in Cardiff who need them.  Please note, this trial is currently only available to Hafod customers. If you need urgent access to products, please ask your...

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The Duke of Edinburgh

The Duke of Edinburgh

A message from our Chief Executive: His Royal Highness The Prince Philip, Duke of Edinburgh was an extraordinary man. Since his passing on Friday the tributes we have seen across the media have highlighted aspects of his life and achievements that were unknown to...

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Apartments available for rent at our Tŷ Cwm Extra Care scheme

Apartments available for rent at our Tŷ Cwm Extra Care scheme

One and two bedroom apartments available now at our Tŷ Cwm Extra Care scheme, independent living for over 50s* with optional care and support services. Rent from only £296.90 per week (one person) which includes: meals utilities a range of onsite facilities Support...

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Community green fingers

Community green fingers

In August 2020, after losing her job and struggling with her mental health, Amanda one of our customers led a community garden project and set up a vegetable garden for her block of flats. After discussions with Fatoma, her Neighbourhood Housing Coach, about wanting...

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Here for homes

Here for homes

Together with 100 partner organisations, we have helped to develop Community Housing Cymru’s (CHC) Home manifesto which asks all political parties to put home at the centre of their plans, ahead of the forthcoming Senedd elections in May. More than ever, the...

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Male violence against women

Male violence against women

As I am sure you will have seen, the recent kidnap and murder of Sarah Everard has captured the nation’s attention, and rightly so.

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