What’s your digital idea?

We want to hear your ideas about how we can use technology and digital solutions to improve our services


We’re collecting your digital transformation ideas to help us make improvements to our customer experience. This is a fantastic opportunity for you to submit your digital ideas for us to consider!

Do you have a great idea about how a digital solution could make something in your everyday life easier? Or a digital solution that could transform how we communicate with you or how you receive our services?

We recognise that doing more of what we have always done is not going to produce a step-change in the outcomes we deliver for you. That’s why we’re committed to collaborating and working with you to develop digital ideas and solutions that make lives better.

Do you have a great idea you’d like to share with us? No idea is too small or too big, whether it’s something simple to make everyday tasks easier or could have a more significant impact on the way we work and how you receive our services.

We’ll be reviewing all submissions on a regular basis and our Digital Transformation Office will use any successful ideas to pilot new digital initiatives. This means that we won’t necessarily turn every good idea into a full-blown digital project, but will take the opportunity to test ideas to see what outcomes they deliver.

Submit your idea
Ready to submit your idea? Click here to get started.


Please note that any complaints, compliments, repairs enquiries or queries for our IT team will not be logged if they are submitted using the digital ideas form. Instead, you can click here to submit a complaint or compliment or to report a repair.