Your stories

The Gateholm Gazette: a community coming together

The Gateholm Gazette: a community coming together

At the beginning of the pandemic, after being furloughed from his job, Ben one of our customers in Barry started a community newsletter to bring the residents of his street together. The ‘Gateholm Gazette’ began as a weekly newsletter put together and produced by Ben...

Supporting the well-being of our customers

Supporting the well-being of our customers

One of our Neighbourhood Coaches, Amy, has been working closely with one of our customers and former Hafod Care colleague, Mrs Marsh, since the first lockdown in March 2020.  Amy identified that Mrs Marsh was going through an extremely hard time following the...

Alex thrives with neighbourhood coach support

Alex thrives with neighbourhood coach support

In 2018 we transformed the way we work with customers who live in our homes. We introduced a neighbourhood coaching model which aims to build relationships and trust with our residents instead of only interacting with them when there’s an issue. This allows...

Apprentices take the next step on their career paths

Apprentices take the next step on their career paths

We’re thrilled to announce that our apprentices Alys, Keisha and Laura have all been successful in securing a permanent role with Hafod following their two-year apprenticeship programme. Both Alys and Keisha have completed their level 2 and 3 in business...