Our Physical Adaptation Grant Panel (PAG)
Our PAG panel work on behalf of our customers to ensure the services we provide and the delivery of the Physical Adaptation Grant process are customer-centered and of the highest standard. They provide an independent check and challenge to the services, service delivery and performance, as well as make recommendations on how they can be improved.
The panel is made up of a maximum of 10 members who are our customers and colleagues and is led by a colleague from our Assets team. The group meets twice a year as a minimum and discuss recommendations for how our PAG services could be improved from a customer perspective.
Why not join our online information session on Monday 27th April, 2-3pm to hear from the panel on what they do and how you can get involved. All you need to do is email getinvolved@hafod.org.uk and we’ll send you the joining link.