The UK’s biggest festival of workplace learning, Learning at Work Week, is here! This year’s theme is ‘learning uncovered’, which focuses on the many different ways we can continually learn in the workplace. As a people-focused organisation, our...
Celebrating Nurses Day: Rachel enjoys her nursing work placement
We’re continuing to showcase our amazing nurses this Nurses Day. Rachel Ali-Evans, who’s been working at Tŷ Penrhos Care Home on a student placement, tells us why she’s enjoyed working in one of our nursing homes. “This placement has been one of my favourites so far....
Celebrating Nurses Day: Machala loves making a difference
Today is Nurses Day, and our three nursing homes will be holding various events throughout the day to recognise our hardworking and dedicated nurses. We’re also showcasing why our nurses love what they do. Machala Evans, our Clinical Unit Lead at Tŷ Penrhos Care...
What’s your digital idea?
We want to hear your ideas about how we can use technology and digital solutions to improve our services We’re collecting your digital transformation ideas to help us make improvements to our customer experience. This is a fantastic opportunity for you to...
Our approach to equality, diversity and inclusion
To help you understand more about what we believe in and what we plan to do, we’ve put together the information below for you to find out more about our approach to tackling discrimination and equality. As an organisation we are on a journey that embraces equality,...
Hafod in Bloom is back!
Do you love sprucing up your garden? Enter this year’s Hafod in Bloom competition for your chance to win a voucher! Hafod in Bloom is back for its second year and we can’t wait to see all your wonderful entries. We’re encouraging our tenants and their...
Pathway to Board: Supporting BAME individuals to be Board ready
We’re proud today to launch the Pathway to Board project alongside Taff Housing, Cardiff Community Housing, Linc Cymru, and Cadwyn Housing. Studies undertaken in Wales and England show Boards lack diversity and that diverse Boards perform best. This project is aimed...
Life-saving defibrillator installed at Golau Caredig
We’re delighted to have recently installed a defibrillator outside our Golau Caredig independent living scheme in Barry, which will be accessible to the local community at any time. Defibrillators are used to restore a normal heartbeat by sending an electric...
Your rent and service charge
When we review our rents and service charges each year, the Welsh Government says that we must make sure that they are affordable for current and future tenants, and that we set service charges which are reasonable, affordable and offer value for money. To help you...
Wind weather warnings across Wales
The Met Office has issued Red and Amber weather warnings of wind for Wales on Friday 18 February. The latest updates can be found on the Met Office’s website. Storm Eunice threatens significant disruption over the weekend, with winds potentially reaching 100mph....
Neighbours have been helping each other for a decade
We’re proud of our local tight-knit communities, with tenants going out of their way to support their neighbours. Joyce has been our tenant for 32 years and Amanda for 10 years in our Llys Tripp neighbourhood in Cardiff. Over that time, they have been looking out for...
Ross thrives in housing sector environment
Our Digital Developer, Ross Grant, recently spoke to This is Housing about how he enjoys making a positive difference every day in the housing sector. Here’s what he had to say: “Before joining Hafod in March 2019 as a Quality Performance Administrator I...
Impressive festive light display wins decoration competition!
At the beginning of December, our Neighbourhood Coaches ran a festive decoration competition for our tenants across our Facebook Connect groups. They received lots of fantastic entries from our tenants who have been extremely creative with their decorations this year;...
Spreading Christmas cheer at Hope St Mellon’s Toy Shop
Our Neighbourhood Coaches Amy, Kate and Lisa helped spread some Christmas cheer by volunteering their time and Neighbourhood Coach budget to help out with Hope St Mellons’ Free Christmas Toy Shop. They helped organise toys into age ranges to help those looking...
We’ve been awarded a new housing-related support contract
We’re excited to announce that we will be continuing to work in partnership with Bridgend County Borough Council and the Welsh Government to deliver housing-related support to people over 55 through our Sycamore support service. Our Sycamore service operates...
Our community newspaper scoops TPAS award!
We’re thrilled to announce that our community newspaper has won the ‘Communicating with Tenants and Residents’ award at the TPAS Cymru Good Practice Awards this year! We would like to thank everyone who contributed to the newspaper. The Good Practice Awards...
Old fashioned values
This story came from our community newspaper. Click here to read the full newspaper. Hello I’m Sylvia, a Hafod customer like yourself probably. Throughout my life I was always taught and I have always believed in old fashioned values, for example: saying please and...
Helping to rehome refugees
This story came from our community newspaper. Click here to read the full newspaper. Imagine having to flee your homeland due to war and persecution. Imagine arriving in a strange country, with little or no language, few possessions and for some alone. Imagine having...
AWS re:Invent 2021: Helping our customers break out of isolation and connect through AI
Our Chief Executive, Jas Bains, and Director of Research and Innovation, Dr Jamie Smith, recently shared the story of Home Care at Amazon Web Services’ (AWS) re:Invent 2021. They talked about Side-by-Side’s work with Accenture and AWS to help our customers break out...
A day in a life of a Neighbourhood Income Coach
This story came from our community newspaper. Click here to read the full newspaper. If you have a home with us, you have access to a neighbourhood income coach in your area. A typical day for a neighbourhood income coach is very varied and challenging. My diary can...
A day in a life of a Neighbourhood Housing Coach
This story came from our community newspaper. Click here to read the full newspaper. Being a neighbourhood housing coach is a very varied job and no two days are the same. My diary can be set in the morning, but as my role is reactive, my plans can change at short...
Hafod in Bloom: Congratulations to our green-fingered winners!
This story came from our community newspaper. Click here to read the full newspaper. This summer we introduced a new gardening competition, ‘Hafod in Bloom’, in which we encouraged our green fingered customers, both young and old, to show us their hard work in their...
Spooky Halloween celebrations at Clos Meurig!
Tenants at Clos Meurig, near Cowbridge, celebrated Halloween together with a spooky street party organised by Mrs Roberts, and other residents who live in the street. Although the windy weather was against them, they put on a fantastic event and everyone had a great...
Housebuilder Persimmon boost fundraising for defibrillator
Residents and colleagues at our Golau Caredig extra care scheme on Gladstone Road in Barry, which provides independent living for people aged over 55, have been raising money to buy a defibrillator. Through various donations and fundraising events, including their...