Our customer experience team are here to help

We are open Monday to Friday from 8.30am - 4.30pm. We are currently receiving a high volume of calls and are responding to enquiries as quickly as possible. If your issue is an emergency, please call us on 0800 024 8968. For all other enquiries, please use our online forms below where possible.

If you need to report a repair, click here.

Contact us

If you cannot find what you are looking for, scroll down to fill in our contact us form.

Report a repair

Click here

Make a complaint

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Make a compliment

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Contact a coach

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Homes for sale

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Subject access request

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Request a job reference

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Media enquiry

Click here

Report anti-social behaviour

Click here

Request a rent statement

Click here

Get in touch with a care home

Click here

Get in touch