Have your say in our annual satisfaction survey
We’re launching our annual customer survey for contract holders in November, giving you the opportunity to tell us what you think we’re doing well and where we need to improve.
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Colleague profile: Laura Roberts
Laura Roberts started her career as a teaching assistant, before joining the care sector.
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Hafod launches Physical Adaptations Panel
The Panel will be made up of Hafod customers and colleagues, who will assess high level physical adaptation requests.
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Help improve and shape our services the flexi way!
There are lots of ways you can help to improve and shape our services.
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Scrutinising the flexi way wins award!
Members of our Scrutiny Panel attended the TPAS Cymru Good Practice Awards to find out if they had won the award for involving tenants in shaping and scrutinising services.
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Ask Lucy: I'm worried that my mum may have been scammed, what do I do?
Our money advisor, Lucy, is available to our customers for advice about benefits, budgeting, accessing grants, and specialist advice organisations.
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Beware of scams this Christmas
Get the warning bells ringing! Don't let criminals ruin your festive spirit.
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Share your views: Improving our self-service options
We would like to hear your views on improving our self-service options
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Scam alert: Top tips to stay safe from scams
Top tips from our Money Advisor on how to stay safe from scams
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Planned kitchen options updated following feedback from our Scrutiny Panel
Our planned kitchen options have been updated thanks to feedback from our Scrutiny Panel.