Is this a new repair request or have you contacted us previously regarding this repair?(Required)

Please contact our Customer Experience team

If you have previously contacted us about this repair and it has been more than five working days since your original contact, please call us on 0800 024 8968.

Your details

Email(Required)

Phone(Required)

What is the best way to contact you?

The repair

What is the repair in relation to?(Required)

If other, please let us know below:

Please tell us more about the issue in your bathroom(Required)

Please tell us more about the issue in your kitchen(Required)

Please tell us more about the issue with your door(Required)

Please tell us more about the issue with your windows(Required)

Please tell us more about the issue with your electrics(Required)

Please tell us more about the issue with your ceiling(Required)

Please tell us more about the issue with your roof(Required)

Please tell us more about the issue with your walls(Required)

Please tell us more about the issue with your floor(Required)

Please tell us more about the issue with your communal area(Required)

Please tell us more about the issue with your outside area(Required)

Taps

Can the leak be contained?(Required)

What type of tap do you have?

If unsure, leave blank and please upload a photo.

Toilet

Is this the only toilet in your home?(Required)

Is the toilet adapted?(Required)

Please tell us some more information:(Required)

Bath

Is this the only way of bathing in your home?(Required)

Is the bath adapted?(Required)

Please tell us some more information:(Required)

Leak

Can the leak be contained?(Required)

Shower

Is the shower electric or a mixer?(Required)

Please include the make/model of the shower:(Required)

Doors

Where is the door located?(Required)

If other, please let us know where:

What type of door is it?(Required)

Fire alarm

What room is the smoke alarm in?(Required)

Electrics

Please tell us more about the issue:(Required)

Which room is the repair in?(Required)

If other, please let us know where:

Ceiling

Which room is the damage in?(Required)

If other, please let us know where:

Is the ceiling artex?(Required)

Is it raining?(Required)

Is the leak continuous?(Required)

Can the leak be contained?(Required)

Please add any further information that would help us deal with your repair:(Required)

Walls

Which room is the damage in?(Required)

If other, please let us know where:

How many tiles are damaged?(Required)

What is the size of the tiles in cm?(Required)

What is the type and colour of the tile?(Required)