Our Scrutiny Panel is made up of volunteer customers, colleagues and board members who play a key role in helping to improve our services. The panel meets regularly online to review performance and make recommendations to ensure our customers have a voice, placing them at the heart of everything we do.
Next meeting: Thursday 15 October 2026
Shine a spotlight on:
Repairs satisfaction – Dan Gully, Repairs Manager
Customer Experience Service – Mark Eccles, Customer Operations Manager
If you would like to get involved you can read more about our Scrutiny Panel, here.
