We offer a free housing-related support service in the Rhondda and Cynon valley for people aged 16 and over.

This service is available to anyone who holds a tenancy.

Our service helps prevent homelessness by building people’s confidence and helping with the skills they need to live independently and successfully manage a home.

How does it work?

We will visit a person at home (or at another agreed location) to talk about their support needs and agree on any goals that they want to achieve.

This is called a support plan which is specifically tailored to the individual and will be regularly reviewed.

We can provide support with:

  • Managing your tenancy
  • Liaising with your landlord
  • Maximising income
  • Settling into your new home
  • Addressing repairs
  • Managing debts and more.

We can also work with the local homeless team if an eviction notice is issued.

Two people, a man and a woman, reviewing paperwork inside an empty room.

Want to know more?

If you or anyone you know would benefit from this support, contact the Housing Support Grant Team.

Call: 01443 281482

Email: HSGTEAM@rctcbc.gov.uk

A similar service is available for people in the Taff area provided by the Safe Team at Trivallis.

Call: 03000 030 888

Email: safe@trivallis.co.uk