Hafod awarded £2million to decarbonise homes under Welsh Government initiative
For the housing provider, who is committed to achieving net-zero by 2036, decarbonising existing homes is a critical aspect of its journey.
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Scrutinising the flexi way wins award!
Members of our Scrutiny Panel attended the TPAS Cymru Good Practice Awards to find out if they had won the award for involving tenants in shaping and scrutinising services.
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Ask Lucy: I'm worried that my mum may have been scammed, what do I do?
Our money advisor, Lucy, is available to our customers for advice about benefits, budgeting, accessing grants, and specialist advice organisations.
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Beware of scams this Christmas
Get the warning bells ringing! Don't let criminals ruin your festive spirit.
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Share your views: Improving our self-service options
We would like to hear your views on improving our self-service options
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Scam alert: Top tips to stay safe from scams
Top tips from our Money Advisor on how to stay safe from scams
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Have your say in our annual satisfaction survey
We’re launching our annual customer survey for contract holders in November, giving you the opportunity to tell us what you think we’re doing well and where we need to improve.
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Planned kitchen options updated following feedback from our Scrutiny Panel
Our planned kitchen options have been updated thanks to feedback from our Scrutiny Panel.
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Feedback from our Mystery Shoppers: October 2023
Mystery Shoppers feedback - October 2023
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Get into Housing returns thanks to £60,000 investment from Principality Building Society
A group of Housing Associations in South Wales are thrilled to announce the return of their Get into Housing project for its second year.
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Cost of Living Payments
As winter fast approaches, the cost-of-living crisis will continue to have an impact on household finances.