The Landlord Engagement Network South-Wales (LENS), established in 2011, is a collaborative network of social landlords. Originally focused on tenant scrutiny, it has evolved to support all areas of tenant involvement and is open to any social landlord’s who work with tenants to improve services across South Wales.
There is no membership fee and members have prided themselves on achieving value for money by sharing resources, training, skills and knowledge. In person and hybrid meetings have always been a safe space to share experiences and problems faced and come up with solutions together. They say two minds are better than one so the possibilities with collective thinking are endless. Over time, membership has grown and there are currently 14 members.
Meet the Steering Group
The LENS Steering Group plays a key role in shaping and supporting the work of LENS.
We help organise and plan meetings, identify and invite guest speakers, lead on partnership initiatives, and act as a key point of contact for any LENS-related queries.
As a dedicated team, we work collaboratively to ensure LENS activities are inclusive, well-coordinated, and aligned with our shared goals.
Get to know the people behind the scenes who help drive the vision and keep things running smoothly.
Meet the partners
Tracy James, Cadarn Group (Newydd)
Michelle McGregor, Hafod
Leigh Caveney, Beacon
Louise Trotman, Valleys 2 Coast
Sarah Clayton, Bron Afon
Shani Payter, Vale Homes
Laetitia Davies - Cadarn Group (Cadwyn)
Keeli Morgan , First Choice HA
Sam Evans, CCHA
Samantha Craig, Cadarn Group (Newydd)
Ann Costanza, Cynon Taf CHG
Nicola Williams, Trivalis
Sarah Griffiths, CCHA
Sarah, Beckingham-Paul, Pobl
Carol Harris, Stori
Claire Hammond, Wales & West
Hayley Louise Broad, Merthyr Valley Homes
Nicky Pitman, First Choice HA
Monia-Lisa Carvalho, CCHA
Sian Price, Hafod
Why not join us at one of our 2025 meetings!
- Tuesday 26 March, 11-1pm in person at Village Hotel, Coryton
- Tuesday 17 June, 10-12pm online meeting
- Tuesday 23 September, 10-12pm online/hybrid meeting in Bridgend area - Venue to be confirmed
- Tuesday 2 December, 12-2pm in person with end of year lunch at Village Hotel, Coryton
Topics will be decided by the members two weeks prior to the meeting enabling us to support you with what's happening right now!
Interim topical meetings requested by our partners
Wednesday 2 July, 10am - 12 midday (Online) Our partners have asked for an interim meeting to talk about how housing services are delivered across the partnership. If you or a colleague would like to attend, please get in touch and we'll send you the link.
Tuesday 5 August, 10-11am (Online) Following on from a successful Social Value meeting the partners would like to know more about how the HACT system can help them to record and monitor community benefit impact. Join this online demo to find out more about HACT.
Interested? Please contact tracy.james@newydd.co.uk or michelle.mcgregor@hafod.org.uk
Latest news and updates from the LENS Partnership
Welsh Housing Quality Standard (WHQS)
All social landlords have a responsibility to ensure that their homes are energy efficient, safe and secure and are currently working to meet WHQS that aims to continue to improve the quality of people's homes; sets new targets to address decarbonisation; supports efforts to reach net zero; and improves water efficiency, by March 2034.
At its heart, WHQS is a tenant focused standard, designed to upgrade social homes in a way that contributes to positive health, education and wellbeing outcomes for tenants. LENS took the opportunity to work collaboratively to deliver our common goal of implementing WHQS by raising awareness and providing consistent information about what it means for all tenants. This collaborative approach also enabled LENS to utilise partners experience shared resources and budgets.
We are proud to have involved tenants in producing a series of animated video's to support tenants WHQS journey.