Home care

We are committed to helping people stay in their own homes for as long as they choose and our highly trained and experienced team deliver a wide range of services to support this.

Services are tailored to individual needs and we can help with a range of tasks from personal care, medication administration, meal preparation, companionship and social trips to support with more complex clinical care.

Our reliable and responsive service enables us to help meet unforeseen emergencies and we can often step in to provide care which removes the need for hospital admission. We can also support faster discharge from hospital by delivering care needed at home which can help people recover faster, reducing anxiety for them and their families.

We are fully regulated by Care Inspectorate Wales (CIW) and our specialist staff offer free visits to discuss individual requirements and can advise on costs and any funding options available.

Continuity is a priority for the people we care for and their relatives. We ensure that they have a key point of contact in the office and a carer they are happy with. Our staff are up to date with all mandatory training and compliance checks as well as having access to additional training where appropriate.

What we do

Companionship – low confidence levels and feelings of loneliness or isolation are quite common following events such as illness or bereavement. The companionship of our care staff can help speed recovery and help people to become reestablished in their local community.

Personal care – we can assist with all aspects of personal care including washing, showering or bathing, dressing and grooming, getting up and going to bed, toileting and continence management, assistance with meal preparation and assistance with administration of medication where appropriate.

Complex care – we work with district nurse teams to enable delivery of more complex care tasks within the home meaning that those being cared for can stay where they feel most comfortable.

Domestic help – we can assist with day-to-day tasks such as housework, laundry and shopping as well as maintenance services.

Social care – we can offer assistance with all aspects of community integration, incluidng assistance with the re-learning of skills that may be required following a long period of hospitalisation such as eating out, using public transport or familiarisation with local facilities and amenities.

Night sitting – this is particularly useful to provide respite for carers or to allow people to be discharged from hospital at the right time. This can either be sleeping-in or waking nights where are staff are on hand throughout the small hours.

Escort duties – our qualified staff can escort and assist people in attending a range of activities including hospital appointments or on social trips.

We believe there are very few instances where a person would be unable to remain in their own home. The above are just examples of the services we can offer, please contact us to discuss your specific requirements.

We are a preferred supplier for several local authorities in South Wales.

Contact us to find out more

 

Cardiff and Rhondda Cynon Taf

Manager – Tracy Kolade
Ty Heulog, Cowbridge Road, Talbot Green, CF72 8FE
Tel: 01443 445466

RCT CIW Inspection Report Sept ’17

Bridgend

Manager – Kayti Francis

Brocastle, Ewenny Road, Bridgend, CF35 5AU
Tel: 01656 679142

Awaiting Inspection

Torfaen and Merthyr Tydfil

Manager – Rhiannon Roden
Plas-y-Garn, Lower Park Gardens, Pontypool NP4 8DB
Tel: 01633 480900

Torfaen CIW Inspection Report