Paying your rent
Need help to pay your rent?
If you need assistance with your rent or have missed a payment please contact us as soon as possible so we can help.
When are rent payments due?
All payments for rent and service charges are due in advance. If you pay weekly, payments need to be made by Monday to avoid your account falling into arrears. You can also opt to pay monthly, fortnightly or four weekly but these payments also need to be in advance.
How can you pay your rent?
It’s important that you pay your rent on time and there are a number of easy options available:
You can pay by cash, cheque, credit or debit card at our Head Office at St Hilary Court, Copthorne Way, Cardiff, CF5 6ES between 8:30am and 4:30pm Monday to Friday.