Our Scrutiny Panel are busy planning their 2024 meetings and would like to ask you a question!
Customers examining our services
Our Scrutiny Panel is made up of customer volunteers, colleagues and board members. They meet online quarterly, where they examine a topic to ensure that our customer's voice has been incorporated into shaping or changing our services. They are also able to give their recommendations from a customer perspective.
In 2023 they discussed:
- Anti-social behaviour
- Planned maintenance (new kitchens, bathrooms, doors)
- Our website
- Communication
- Engagement updates and opportunities
What would you like the panel to discuss in 2024?
Click the link to share your thoughts and ideas with us , you can do this anonymously.
If you are interested in joining the Scrutiny Panel, please contact Michelle McGregor via email at getinvolved@hafod.org.uk to arrange a chat.