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TPAS Cymru Good Practice Awards 2025

Hafod wins four awards at the TPAS Cymru Good Practice Awards 2025

It was a hugely successful night for Hafod at the annual TPAS Cymru Best Practice Awards, as we took home an award in every category we were shortlisted for! 

Published: Wednesday, 2nd July 2025

  • Man repairing window

    Half a Million Repairs and Counting

    Today we hit a milestone of raising 500,000 repair orders since we implemented our current contact management system. That’s approximately 19,000 repair orders raised each year since 1999!

    Published: Friday, 24th January 2025

  • Child getting face painted

    December Question of the Month

    This month's questioned focused on community.

    Published: Wednesday, 22nd January 2025

  • Fir Tree Centre drive

    Making a difference through 2024

    As we’re under way with rolling out big plans for 2025, we took a step back to reflect on the successes throughout 2024 and the “Here for You” campaign.

    Published: Tuesday, 21st January 2025

  • Jayne Bryant on site indoors

    Hafod welcomes Cabinet Secretary for Housing and Local Government to 106 home development in Canton

    The Lansdowne Road project is one of Cardiff’s largest social housing urban regeneration schemes, comprising of 106 homes, a mixture of family houses and flats; construction commenced in October 2023.

    Published: Monday, 20th January 2025

  • First Minister visiting a housing resident. Eluned Morgan is standing next to an elderly resident in an armchair mid coversation with nutural expressions.

    First Minister Eluned Morgan visits Hafod customers in St Mellons, Cardiff

    The First Minister of Wales visited a retirement home to see how energy efficiency upgrades, like solar panels and new windows, will make a difference to residents.

    Published: Friday, 17th January 2025

  • two people celebrating winning an award

    Hafod Wins Excellence in Tenant Scrutiny at the CIH Welsh Housing Awards 2024

    We’re absolutely over the moon to share some exciting news, Hafod has won the Excellence in Tenant Scrutiny award at the Chartered Institute of Housing (CIH) Welsh Housing Awards 2024!

    Published: Tuesday, 17th December 2024

  • Houses icon

    October Question of the Month

    This month's question focused on rent and service charges.

    Published: Wednesday, 27th November 2024

  • Scrutiny Panel November meeting

    Catch up on the November Scrutiny Panel meeting.

    Published: Wednesday, 27th November 2024

  • A photo of Sean, our customer on a blue background

    Hi I'm Sean, a Hafod customer and Scrutiny Panel volunteer. I wanted to share my experience of attending the TPAS Cymru Conference.

    Hi I'm Sean, I'm a Hafod customer and a Scrutiny Panel volunteer. I wanted to share my experience of attending the TPAS Cymru Conference.

    Published: Wednesday, 27th November 2024

  • a photo of soup in a bowl with some bread

    Customer Conversations: Keep Cosy and Save Money This Winter 

    Hi there! Sean here. Winter is coming, and it’s time to get smart about staying warm and saving money. Let’s have some fun with simple ideas to keep cosy while making the most of the season.

    Published: Thursday, 21st November 2024

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