Digital care plan system

With skills training in full swing, the team prepared for the implementation of the new system. They had analysed over 80 unique paper-based forms to configure the system, ensuring it met the needs of all seven homes and bringing consistency to information management and mitigating general data protection risks.  

The care team spent five weeks loading data into the system for each home, ensuring all paper-copy records were suitably replaced in preparation for launch. This enabled the homes to manage information in real time, record care data in a consistent and secure way, enabling seamless information sharing between colleagues and introducing transparency and visibility of care operations. 

At project inception, a dedicated project manager was appointed to ensure its success with a focused, full-time commitment. Hafod also partnered with a third-party expert to ensure seamless system integration, user training, and support, mitigating risks and customising the solution to best serve care teams.