Benefits
The implementation of the new system has had a significant impact of Hafod’s care homes. All seven care homes now use the system to manage care plans and to record daily care activity.
Following the successful launch of the system, Hafod identified an annual time saving of over 73,000 hours per year, with an additional £22,000 in annual cost savings, on printing and stationery.
On average, each care colleague is now spending 2.8 fewer hours, per week, on administrative paperwork, giving them more time to focus on direct care delivery. The new system has greatly improved real-time care tracking, enhancing coordination among care colleagues. It securely stores care information on a cloud-based platform, protecting critical records from physical damage or loss. The system also supports better medical oversight, allowing care colleagues easy access to detailed resident profiles, ensuring personalised and efficient care.
By standardising documentation and reporting, it ensures regulatory compliance and consistency, while the audit trail feature enhances transparency and accountability.
Mark James is a Senior Care Assistant at Hafod’s Woodcroft Care Home, of the Care Plan System implementation he said:
“It’s been a really good experience so far. The roll-out was extensive given the amount of data-entry that was required, but it’s now making my life so much easier.
“It’s so much easier because it’s portable, you can take the tablets or the phones with you, you can do your reviews on the go, you can chat to the resident while you are doing the review, instead of picking up the old paper files and having to flick through everything. It’s all just there in front of you now, a couple of clicks away.
“I personally believe that the Care is bettered... I think it’s better for the resident as we can now be more involved with the care plan review... we can make sure that the care plans are completely set out to them, not just to industry standard; we want to make everything is personalised.”