We’re thrilled to announce that colleagues have raised over £4,000 for our charity partner, Cardiff and Vale University Health Board’s Bone Marrow Transplant Unit, which is part of the Cardiff and Vale Health Charity. The Bone Marrow Transplant Unit serves all...
Facing up to the next challenge
Alison Clements, our Head of Housing and Ceri Jones, Financial Well-being and Income Manager recently had the opportunity to co-write an article for Welsh Housing Quarterly (WHQ) magazine about how our coaching model is making a difference. Since introducing our...
Ray achieves personal lifetime goal
“The staff made me realise that I can trust people and I can control my anger. I like to think that I am now a nice person, but I could not have done it without the incredible team at Tŷ Cornel.” Those are the words of service-user, Ray pictured here with Sharon...
Telephone issues resolved
We are aware that there was a fault with our telephone lines on Wednesday 13 July, which meant customers were unable to get through to us. We are sorry for any inconvenience this may have caused. Our phone lines are now working again, however at the moment we are...
Success at TPAS Cymru Good Practice Awards
We’re thrilled to have won the ‘involving tenants in shaping services’ award for our customers at the heart of Support recruitment project and received third place in the digital inclusion category for our let’s get digital project at the National...
£1million funding secured for digital technology addressing loneliness and isolation
We are breaking new ground in addressing loneliness and social isolation, through an ambitious joint venture with Accenture. Together, we are proud to have secured £1m from Innovate UK’s Design for Ageing fund to deliver a unique voice-based technology to a million...
Meet our Get into Housing placements
We’re thrilled to have welcomed Dionne, Neffie, Julius and Adetobe to Hafod last week to start their Get into Housing placements with us. Get into Housing is a brand-new initiative providing paid placements to those who are over 25, long term unemployed, identify as...
Care Home Open Week: The community role of care homes
To celebrate Care Home Open Week 2022, Machala Evans, a nurse at our Tŷ Penrhos Care Home, spoke to The Royal College of Nursing about the necessity of holistic care and the prominent community role care homes can have. Read the article on the RCN website or read on...
Our highlights of the past year
At our annual general meeting (AGM) on Monday 20 June, we took the opportunity to look back over the previous 12 months and reflect on what we’ve all achieved. Take a moment to watch some of our key highlights of how we’ve continued to Make Lives Better...
TPAS finalists: Let’s get digital!
In case you didn’t already know, we’ve been shortlisted in the National TPAS Cymru Good Practice Awards! Not only that, we’ve got two entries; one in the ‘involving tenants in shaping services’ category and another in the ‘digital inclusion’...
New energy efficient homes planned for Cardiff
We are excited to be working in partnership with Lovell to deliver over 100 new, energy efficient homes on the former Lansdowne Hospital site in Canton, Cardiff. The development will include 44 two, three and four-bedroom homes, 62 one and two-bedroom apartments...
TPAS finalists: Putting our customers at the heart of Support recruitment
We’re excited to share that we have been shortlisted in the National TPAS Cymru Good Practice Awards! Not only that, we’ve got two entries; one in the ‘involving tenants in shaping services’ category and another in the ‘digital inclusion’...
Learning at Work Week: Learning uncovered
The UK’s biggest festival of workplace learning, Learning at Work Week, is here! This year’s theme is ‘learning uncovered’, which focuses on the many different ways we can continually learn in the workplace. As a people-focused organisation, our...
Celebrating Nurses Day: Rachel enjoys her nursing work placement
We’re continuing to showcase our amazing nurses this Nurses Day. Rachel Ali-Evans, who’s been working at Tŷ Penrhos Care Home on a student placement, tells us why she’s enjoyed working in one of our nursing homes. “This placement has been one of my favourites so far....
Celebrating Nurses Day: Machala loves making a difference
Today is Nurses Day, and our three nursing homes will be holding various events throughout the day to recognise our hardworking and dedicated nurses. We’re also showcasing why our nurses love what they do. Machala Evans, our Clinical Unit Lead at Tŷ Penrhos Care...
What’s your digital idea?
We want to hear your ideas about how we can use technology and digital solutions to improve our services We’re collecting your digital transformation ideas to help us make improvements to our customer experience. This is a fantastic opportunity for you to...
Our approach to equality, diversity and inclusion
To help you understand more about what we believe in and what we plan to do, we’ve put together the information below for you to find out more about our approach to tackling discrimination and equality. As an organisation we are on a journey that embraces equality,...
Hafod in Bloom is back!
Do you love sprucing up your garden? Enter this year’s Hafod in Bloom competition for your chance to win a voucher! Hafod in Bloom is back for its second year and we can’t wait to see all your wonderful entries. We’re encouraging our tenants and their...
Pathway to Board: Supporting BAME individuals to be Board ready
We’re proud today to launch the Pathway to Board project alongside Taff Housing, Cardiff Community Housing, Linc Cymru, and Cadwyn Housing. Studies undertaken in Wales and England show Boards lack diversity and that diverse Boards perform best. This project is aimed...
Life-saving defibrillator installed at Golau Caredig
We’re delighted to have recently installed a defibrillator outside our Golau Caredig independent living scheme in Barry, which will be accessible to the local community at any time. Defibrillators are used to restore a normal heartbeat by sending an electric...
Your rent and service charge
When we review our rents and service charges each year, the Welsh Government says that we must make sure that they are affordable for current and future tenants, and that we set service charges which are reasonable, affordable and offer value for money. To help you...
Wind weather warnings across Wales
The Met Office has issued Red and Amber weather warnings of wind for Wales on Friday 18 February. The latest updates can be found on the Met Office’s website. Storm Eunice threatens significant disruption over the weekend, with winds potentially reaching 100mph....
Neighbours have been helping each other for a decade
We’re proud of our local tight-knit communities, with tenants going out of their way to support their neighbours. Joyce has been our tenant for 32 years and Amanda for 10 years in our Llys Tripp neighbourhood in Cardiff. Over that time, they have been looking out for...
Ross thrives in housing sector environment
Our Digital Developer, Ross Grant, recently spoke to This is Housing about how he enjoys making a positive difference every day in the housing sector. Here’s what he had to say: “Before joining Hafod in March 2019 as a Quality Performance Administrator I...